Privacy Policy for CredibleFix Credit Solutions, LLC
Effective Date: November 1, 2024
CredibleFix Credit Solutions, LLC (“CredibleFix,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.crediblefix.com, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, contact information (address, email, phone number), date of birth, Social Security number (for credit repair purposes), and other information you provide to us.
- Credit Information: Credit reports, credit scores, and related documents you upload to our client portal or provide during consultations.
- Account Information: Login credentials and usage data from your client portal account.
- Communications: Emails, WhatsApp messages, and other communications between you and CredibleFix.
- Website Usage Data: IP address, browser type, device information, and how you interact with our website (collected via cookies and analytics tools).
2. How We Use Your Information
We use your information to:
- Provide, manage, and improve our credit repair and counseling services
- Communicate with you about your account, services, or inquiries
- Process enrollments, disputes, and progress updates
- Maintain your client portal and secure your account
- Send updates, promotions, and educational materials (if you opt in)
- Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell your personal information. We may share information only as necessary to:
- Communicate with credit bureaus, creditors, or other parties as part of the credit repair process (with your consent)
- Work with service providers who help us operate our website, client portal, and communications (these providers are required to protect your data)
- Comply with legal obligations, court orders, or regulatory requirements
4. How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information. This includes encrypted storage, secure client portal access, and regular security reviews.
5. Your Choices & Rights
- Access & Updates: You may access or update your personal information by logging into your client portal or contacting us directly.
- Opt-Out: You can opt out of promotional emails or updates at any time by following the unsubscribe instructions in our emails.
- Data Deletion: You may request deletion of your personal data, subject to legal and regulatory retention requirements.
6. Cookies & Tracking
Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use our site and improve your experience. You can adjust your browser settings to refuse cookies, but some features may not work as intended.
7. Third-Party Links
Our website may contain links to external sites (such as Facebook, Instagram, or TikTok). We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your information, please contact us at:
- Email: info@crediblefix.com
- WhatsApp: +1 (915) 888-9090
- Mail: CredibleFix Credit Solutions, LLC, El Paso, TX
Copyright © 2025 CredibleFix Credit Solutions, LLC. All rights reserved.